Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) defines lessons learned as the learning gained from the process of performing the project. Formally conducted lessons learned sessions are traditionally held during project close-out, near the completion of the project. I want to examine some of the best practices in preparing lessons learned document along with how they can help an organization in improving its project performance.
Store your lessons learned document in a central repository in your organization. This
makes it easier for other project teams to access them whenever it is required. Many organizations have an online portal for document sharing—think SharePoint, Google Docs, OneDrive, or another centralized network location.
Solicit feedback from all stakeholders. Consider conducting a post-project survey to solicit feedback on the project from the project team, customers, and stakeholders who were well acquainted with the management of the project. This helps in capturing the lessons learned in the project while they are fresh in people’s minds. You could summarize the results and pass the recommendations to future teams.
Archive your lessons learned documents. Lessons learned documents should be archived as historical project data and incorporated into organizational lessons learned. Reuse lessons in your project. You’ll learn in PMP certification training that you should reuse lessons learned from past projects to better manage your current projects.
Create lessons learned throughout the project. You can save quite a bit of time by collecting them as you go along. Then, when the project is finished, you can finalize them during project closing or the project phase closing. This is one of the best ways to ensure that they are accurately recorded.
Identify Items in lessons learned Sessions. Consider holding regular brainstorming sessions with the team to unearth lessons that are valuable to the project. As we’ve discussed, this can help promote the success of future projects. It’s best not to leave it until the end of the project when memories have faded.
Include all your experiences. Be sure to should include positive as well as negative experiences in the lessons learned document to add the highest value to all the future projects in the organization.
Always put down your lessons learned.
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